SigBee

About

SigBee's simple check-in keeps employees and their supervisors connected through quick and timely surveys. The platform analyzes responses to provide supervisors and their organizations with proactive signals that drive meaningful conversations and action.

As an emerging start-up, SigBee was struggling with customer adoption and engagement, and needed an adaptable partner to support many demanding priorities.

Role

I partnered with SigBee's product, engineering, and customer success teams to explore new customer touchpoints with a web-based platform, mobile app, and Slack integration. Over several months, I worked closely with their VPs to make usability improvements, iterate on new features, and gather customer insights to inform product strategy.

Outcomes

SigBee's supervisor experience was enhanced with new feature-rich, intuitive interfaces that streamline data collection, trend analysis, and team support. My designs address usability pain points and expand product stickiness with enhancements including a redesigned dashboard, a cross-platform check-in experience, and more team engagement tools, helping SigBee to find its footing in the market.